Returns & Exchanges

At Fiorelli, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Simply follow our easy step-by-step process to initiate your return or exchange for a different style.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original Fiorelli dust bag and shipping box, ensuring all tags remain attached and intact.

3

Attach the Label

Print the prepaid shipping label generated by our portal and securely affix it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing